Privacy Policy

Thank you for choosing to be a part of our community at Astramind Technologies Pvt Ltd making Famewall. At Famewall, one of our main priorities is the privacy of our visitors. In order to ensure that,  Famewall adheres to ethical standards in gathering, using and safeguarding any information you provide. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone as described in this Privacy Policy.

Famewall is a proprietary product belonging to the company, Astramind Technologies Private Limited, incorporated in India which focuses on helping makers build products in public and build a community around it.

Please read this privacy policy provided on this application.This privacy notice describes how we might use your information if you visit our website at https://famewall.io or engage with us in other related ways ― including any sales, marketing, or events

Your use of this application signifies your acceptance of this policy and your agreement to be legally bound by the same.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information Collection and Use

The information that we request will be used as described in this privacy policy. For a better experience, while using our Service, we may require you to provide us with personally identifiable information, such as name & email address at the time of registration. This facilitates us to enhance user experience by allowing us to onboard authorized & verified users to interact with our product so that we maintain quality standards in our service.

If you contact us directly, we may receive additional information about you such as your name, email address, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

We also collect application/device specific information and events performed on the platform in order to diagnose problems arising in the application specific to a platform/device. When using our service, we may also use location-specific information such as country, state. These information are used for crash analytics while ensuring user privacy and improving the application performance & user experience.

When embedding testimonial walls on your website, the analytics is tracked anonymously with the help of our privacy-friendly analytics tracking partner - Pirsch. This is only for the purpose of server diagnosis at times of resolving server down times. We use that data for no other purpose as the data gives us an abstract view & is totally anonymous. We respect the privacy of our customers and though it's anonymous tracking, we would turn them off on embed walls if customers request for it

How we use your information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website

• Improve, personalize, and expand our website

• Understand and analyze how you use our website

• Develop new products, services, features, and functionality

• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes

• Send you emails

• Find and prevent fraud

Log Files

Famewall follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include temporary IP addresses, browser type, date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site & improving the website service.

Cookie Policy

We use cookies when you visit our website, mobile app related or connected thereto (collectively, the “Site”) to help customize the site and improve your experience. Third party services like authentication, customer support and analytics on our website may also use cookies for enhancing user experience. Please review their policy for more information.

Service Providers

We make use of verified and trusted third parties to provide services like OAuth Authentication which enables seamless user sign in and sign up. We also make use of services provided by trusted third parties to analyze how you use our application and how we could improve it more. However even in those cases only your non-personally identifiable information is used while your personal information remains completely private and confidential with Famewall.

Third Party Privacy Policies

Famewall's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

Security

We are concerned about safeguarding the confidentiality of the information you provide, thus we are striving to use commercially acceptable means of protecting it. . We restrict access to user information to authorized personnel from Astramind Technologies Pvt Ltd. Please be aware that, although we provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.

GDPR Data Protection Rights

If you are a resident of the European Union (EU) and European Economic Area (EEA), you have certain data protection rights, covered by GDPR. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us at contact@famewall.io

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request your own personal data.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected directly to you, under certain conditions.

If you would like to exercise any of these rights, please contact us

Children’s Privacy

Our Services are not intended for use by children under the age of 18 (“Child” or “Children”).

We do not knowingly collect personally identifiable information from Children under 18. If you become aware that a Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from Children without verification of parental consent, we take steps to remove that information from our servers.

Changes to this Policy

As the company evolves, our privacy policy will need to evolve as well to cover new situations. We reserve the right to modify this privacy policy at any time and hence you are advised to kindly review this policy regularly for any changes, as continued use is deemed approval of all changes.

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